WELL Health Diagnostic Centre: Services, Locations, Results

Anyone who’s booked a medical imaging appointment knows the dance: get a requisition, find a clinic, wait for results. WELL Health Diagnostic Centres simplify that process across more than 50 locations in Ontario and Alberta, with standard scans and online results via PocketHealth.

Locations in Ontario and Alberta: 50+ ·
Years of operation: over 10 ·
Services covered by OHIP and AHCIP: cardiology, radiology, respirology, endocrinology, sleep diagnostics ·
Imaging types available: ultrasound, X-ray, bone density scan, ECG, echocardiogram, mammogram, nuclear bone scan, nuclear cardiology (MPI)

Services grouped into four main areas, one theme: these centres are built around the most common outpatient diagnostics people need, not emergency care.

The pattern: if you need a heart check, a bone scan, a lung function test, or a hormone panel, there’s likely a WELL Health centre that handles it—all covered by provincial insurance.

What services does WELL Health Diagnostic Centre offer?

Cardiology services

• ECG (electrocardiogram)—a standard heart rhythm check (WELL Health Diagnostic Centres (official network site))
• Echocardiogram—ultrasound of the heart structure and function
• Nuclear Cardiology (MPI)—myocardial perfusion imaging for coronary artery assessment

Cardiology and radiology are primary offerings at these centres, forming the bulk of what patients book.

Radiology and imaging

• Ultrasound (WELL Health Diagnostic Centres (official network site))
• X-Ray—walk-in available at select locations
• Bone Density Scan (DEXA)
• Mammogram—breast screening, no requisition needed for ages 40-74
• Nuclear Bone Scan

Respirology and sleep diagnostics

• Sleep diagnostic services (WELL Health Diagnostic Centres (official network site))
• Respirology assessments

Endocrinology services

• Endocrine diagnostic testing (WELL Health Diagnostic Centres (official network site))

The implication: the network covers the four most common outpatient diagnostic categories—heart, lungs, bones, and hormones—meaning most people with a requisition can get their tests done under one roof.

The implication: patients can coordinate multiple diagnostic tests within a single network, reducing administrative hassle.

Where are WELL Health Diagnostic Centres located?

Toronto

• Multiple locations across the GTA including North York and Scarborough (WELL Health Diagnostic Centres (official network site))

Newmarket

• WELL Health Diagnostic Centre Newmarket (exact address via booking portal)

Ottawa

• Multiple locations serving the Ottawa region

Milton

• WELL Health Diagnostic Centre Milton

Mississauga

• WELL Health sites in Mississauga

North York

• 4949 Bathurst Street, Suite 100—open Mon-Thu 7:00 am to 5:00 pm, Fri 7:00 am to 4:00 pm (PocketHealth (digital health platform))

Scarborough

• WELL Health Diagnostic Centre Scarborough

Other Ontario and Alberta locations

• 50+ locations total across both provinces (WELL Health Diagnostic Centres (official network site))
• 32 locations in Ontario (WELL Health Company (corporate parent))
• Huntsville site open Monday to Friday, 8:00 am to 4:30 pm (PocketHealth (digital health platform))
• London site at 510 Southdale Road East, Suite 103 open Monday to Friday, 8:00 am to 5:00 pm (PocketHealth (digital health platform))

The catch: while 50+ locations sounds broad, the network is concentrated in Ontario’s urban corridor plus a handful of Alberta spots. If you’re in rural Ontario, your nearest centre may be a 30-minute drive.

How do I get my WELL Health Diagnostic Centre results?

Accessing results through PocketHealth

• Imaging results are available online via the PocketHealth platform (PocketHealth (digital health platform))
• Patients can view, download, and share their imaging with healthcare providers
• No need to wait for a CD or paper report

Typical wait times for results

• Exact wait times vary by service and location—this is not standardized publicly (WELL Health Diagnostic Centres (official network site))
• Online access through PocketHealth typically available after the radiologist’s report is completed

Contacting the centre for results

• Patients can contact their specific centre directly via the WELL Health website (WELL Health Diagnostic Centres (official network site))
• Your referring physician also receives a copy of the results

What this means: the PocketHealth integration is the real differentiator here. Instead of waiting for a mailed report or driving back to the clinic for a CD, you get your images online the same day the report is finalized.

What this means: digital results access is a significant improvement over traditional methods, though wait times still depend on radiologist workload.

Are WELL Health Diagnostic Centre services covered by OHIP?

OHIP coverage for Ontario residents

• Services are covered by OHIP (Ontario Health Insurance Plan) (WELL Health Diagnostic Centres (official network site))
• Coverage includes cardiology, radiology, respirology, endocrinology, and sleep diagnostics
• Most services require a signed requisition from a referring Ontario healthcare provider
• Breast screening mammography is an exception for women ages 40-74—no requisition needed

AHCIP coverage for Alberta residents

• Services are covered by AHCIP (Alberta Health Care Insurance Plan) (WELL Health Diagnostic Centres (official network site))
• Same range of diagnostic services covered

Services not covered

• Services outside the covered diagnostic scope may require private payment
• Always confirm with the specific centre before booking if you’re unsure

The trade-off: if you have a valid OHIP or AHCIP card, the core diagnostics cost nothing out of pocket. But you do need a referral for most tests—and that referral system can create its own delays, especially in Ontario where family doctor shortages are common.

What is the difference between a WELL Health Diagnostic Centre and a hospital?

Walk-in vs appointment-based care

• WELL Health requires appointments for all services except X-ray (walk-in at select locations) (WELL Health Diagnostic Centres (official network site))
• Hospitals offer emergency walk-in for acute conditions

Scope of services

• Diagnostic centres focus on outpatient imaging and testing—no emergency or inpatient care
• Hospitals provide emergency care, surgery, and inpatient stays

Cost and coverage

• Both are covered by provincial health insurance for medically necessary services
• Diagnostic centres are often faster for non-urgent imaging because they don’t compete with ER cases for machine time

The implication: if you need an urgent X-ray after a fall, a hospital ER is your spot. But if you have a requisition for a routine ultrasound or bone scan, a WELL Health centre will likely get you in sooner and with less hassle.

The pattern: diagnostic centres fill a gap for non-urgent imaging, but rely on the primary care referral system which can be a barrier.

Patient perspectives and expert quotes

“Our network of WELL Health Diagnostic Centres provides a full range of OHIP- and AHCIP-covered diagnostic services including cardiology, radiology, respirology, endocrinology, and sleep diagnostics.”

WELL Health Diagnostic Centres (official network site)

“WELL Health Diagnostic Centres are part of the WELL Health Clinic Network with over 150 locations across Canada, and patients can access their imaging online through PocketHealth.”

PocketHealth (digital health platform)

For patients in Ontario and Alberta, the choice is clear: if you have a requisition and want a streamlined booking experience with online results, WELL Health Diagnostic Centres are the practical option. The alternative—waiting for hospital-based outpatient imaging or chasing paper reports—costs time you may not have.

A detailed breakdown of WELL Health Diagnostic Centre services and booking procedures is available in our WELL Health Diagnostic Centre guide.

Frequently asked questions